About

Celebrating 20+ years of storytelling
CodeWord Communications image - cake to celebrate 20 years in business
YOUR communications STRATEGY AND CONTENT creation PARTNER
We help uncover and tell client stories in a way that builds authority and creates a connection.

CodeWord Communications started in 2002 when founder Suzanne Bowness wanted to bring her journalistic experience to help clients connect with readers through story. Today, the business has expanded to focus on content strategy as well as content creation and serves clients who value storytelling to educate and engage.

experience + expert leadership
Hi, I’m Suzanne Bowness, PhD, your go-to content strategist, eagle-eyed editor and chief storyteller.

With hundreds of articles written as a journalist and content creator, I have a keen story sense and reputation for translating complex narratives for everyday readers.

My work has been recognized by the National Magazine Awards Foundation and the Canadian Council for the Advancement of Education.

I help provide communications strategy and content creation from newsletters to blogs to magazines. I offer project management for big editorial projects from annual reports to magazines. I oversee a team on call to help get your content machine running and keep it consistent. I’m like you, only my to-do list is open for booking.

CodeWord Communications founder Suzanne Bowness
our mission
To help clients use storytelling to educate, engage, and build community
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Values

  • People above all
  • Audiences as the ultimate client
  • Making words as sharp as image
  • Collaboration across creative disciplines
OUR PROCESS
Our ACT framework adds strategy to your content plan
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Audit existing content and add market research

Dig deep into a client’s business with a content audit, interviews, and competitor research. Present and review the results to assess new content creation goals and directions together.

Create a content plan with strategic goals

Make a plan for your content that’s manageable and ambitious while still being realistic. Establish goals and timelines and plan the rollout with our team or yours or both.

Take action on a transformative content strategy

Execute the content plan with milestone check-ins along the way to make sure everyone is on track. Revisit and adjust as needed.

What happens when you when you ACT to elevate your content?

Your blog posts receive just as many compliments
as your Instagram.

Your newsletter gets forwarded by readers.
Subscribers ensue.

Your words make you proud. You find yourself
quoting yourself. It’s weird, but cool.

Your audiences start reaching out to engage
with you more often.

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take action on your content

Let's strategize your content

Looking for a trusted partner to create content for your next blog post series, newsletter or magazine? Connect for a free content strategy consultation