Your content partner

We strategize your communications and uncover your best stories

CodeWord Communications started in 2002 when founder Suzanne Bowness began to apply her journalistic experience to help clients connect with readers through storytelling. Today, the business has embraced a mission to use longform storytelling as a way to help clients educate, engage, and build community.

CodeWord Communications - writing graphic with heart

Founder

Lead storyteller Suzanne Bowness is a writer, editor and content strategist. With 20+ years of experience, she’s written hundreds of articles and honed a keen story sense and reputation for translating complex narratives for everyday readers. Her work has been recognized by the National Magazine Awards Foundation and the Canadian Council for the Advancement of Education. She holds a PhD in English from the University of Ottawa with a dissertation focused on early Canadian magazines.

In 2025, Suzanne shared her experience as a writer by publishing The Feisty Freelancer: A Friendly Guide to Visioning, Planning, and Growing Your Writing Business (Dundurn Press, 2025).

CodeWord Communications - headshot of founder Suzanne Bowness

“I love interviewing people to learn about their journeys. I think that storytelling is one of the best ways that organizations can uncover and share the qualities that make them unique. When content is paired with strategy, you can furthermore achieve a consistency in messaging that helps to build a strong editorial brand. And that leads to growth.”

Team

CodeWord Communications represents a team of communicators that you can trust. We learn about your organization’s goals, and we provide just the right amount of support you need. Want us to take a project off your plate from idea through execution? No problem. Need to hand off a bundle of assignments and get them back completed to your high standard? We’re happy to help.

We also value collaboration with other creatives. Our extended network includes graphic designers, translators and web developers. Our team is like your team, but our to-do list is open for booking.

CodeWord Communications - Team graphic
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